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Terms and Conditions
Tiny Tribe Rentals – Terms of Service & Liability Waiver
Last updated: November 21, 2025
Welcome to Tiny Tribe Rentals! By placing an order, you agree to the following Terms of Service and Liability Waiver. Please read them carefully before renting any equipment.
1. Rental Agreement
By booking with Tiny Tribe Rentals (“we,” “us,” “our”), you (“Customer”) agree to rent baby gear and related items for a limited period.
You must be at least 18 years old to rent.
2. Reservation & Payment
- Full payment is required at the time of booking.
- Delivery fees are calculated based on distance and will be shown at checkout.
- Orders are not confirmed until payment is received.
- Holiday, after-hours, or urgent deliveries may include additional fees (shown at checkout).
3. Delivery, Pickup & Access
- Delivery is made to homes, hotels, vacation rentals, and Fort Lauderdale Airport (FLL).
- Customer must confirm accurate address, flight information (if applicable), and delivery instructions.
- For hotel or Airbnb drop-off, Customer agrees that items may be left with front desk staff or host if allowed by the property.
If we are unable to deliver or pick up due to inaccurate information or lack of access, a re-delivery fee may apply.
4. Cleaning & Safety Standards
All equipment is:
- Thoroughly cleaned and sanitized between rentals
- Safety-checked for recalls, defects, and proper operation
- In good working condition at the start of each rental
Customer agrees to inspect items upon delivery and notify us immediately of any concerns.
5. Liability Waiver & Assumption of Risk
By renting equipment from Tiny Tribe Rentals, Customer acknowledges and agrees to the following:
5.1 Use at Your Own Risk
Customer assumes all risk related to the use of rented baby gear. This includes, but is not limited to:
- Normal risks associated with infant and child equipment
- Injuries resulting from misuse, improper setup, or lack of supervision
- Any allergic reactions, sensitivities, or environmental factors
5.2 No Car Seat Installation
Tiny Tribe Rentals does not install car seats, assist with installation, or provide safety advice.
Customer is solely responsible for installing car seats correctly following manufacturer and vehicle instructions.
5.3 Proper Use
Customer agrees to:
- Follow all manufacturer instructions
- Supervise children at all times while using rented items
- Use items only for their intended purpose
- Not alter, modify, or repair any equipment
5.4 Release of Liability
Customer releases and holds harmless Tiny Tribe Rentals, its owners, and its staff from:
- Any injury, accident, or claim arising from use of rented equipment
- Any damages caused by misuse or improper operation
- Any harm resulting from Customer’s failure to follow safety guidelines
Customer understands that Tiny Tribe Rentals is not liable for any direct, indirect, or incidental damages resulting from equipment use.
6. Damage, Loss, Theft & Cleaning
Customer is responsible for the equipment from delivery until pickup.
Fees may apply for:
- Damage beyond normal wear and tear
- Missing pieces or accessories
- Lost or stolen items
- Smoke, pet, or excessive mess requiring deep cleaning
- Returning items extremely dirty (food, spills, sand, etc.)
If an item is lost or deemed unsafe to re-rent, Customer will be charged the replacement cost.
7. Cancellations & Refunds
Standard bookings:
Cancel 2 weeks before delivery → Full refund
Cancel within 14 days of delivery: No refunds unless Cancellation Protection was purchased at checkout
Holiday bookings:
- Holiday and peak-season cancellations are non-refundable unless otherwise stated.
8. Early Returns
Early returns are allowed, but unused days are not refundable, as the equipment has been reserved for your dates.
9. Customer Responsibilities
Customer agrees to:
- Be present (or designate someone) for delivery/pickup
- Return items in the same condition received
- Notify us immediately of any issues, damage, or missing parts
- Ensure equipment is kept indoors and protected from weather
10. Tiny Tribe Right to Refuse Service
We may decline or cancel a rental if:
- Equipment is unavailable
- Delivery to the location is unsafe
- Customer violates policies or acts disrespectfully toward staff
If canceling due to our error, a full refund will be issued.
11. Privacy & Communication
By booking, Customer consents to:
- Receiving communication about their rental
- Allowing Tiny Tribe Rentals to contact hosts or property managers for delivery arrangements
- Allowing photos of delivered setups to be used for proof of delivery when applicable
12. Governing Law
These Terms are governed by the laws of the State of Florida.
13. Agreement
By placing an order with Tiny Tribe Rentals, Customer confirms that they have read, understand, and agree to all Terms of Service and Liability Waiver provisions listed above.